How we use artificial intelligence
Where AI is used in Cashfulness, what it receives and what it does not.
- • Our artificial intelligence tools give guidance on using Cashfulness. They do not provide financial, tax or legal advice.
- • The in-app assistant, when available for your plan, answers questions about how the app works. It receives your question, your language, the latest messages of the conversation and a few excerpts from the manual. It does not receive your accounting data: accounts, balances, transactions and documents stay out.
- • What you type to the assistant is sent as is to the model, which runs on a computer owned by Vittorio Giusti srl in Italy. Do not include personal data you do not want to share in your questions.
- • To read and classify the support requests that arrive by email or from the app, and to prepare a draft reply, our team uses Claude by Anthropic, with the use of content for training turned off. Every reply is reviewed and sent by a person.
- • The website chat is currently not connected to any artificial intelligence service and does not send data to third parties.
- • We do not use your data to train artificial intelligence models, ours or anyone else's.
- • You can always write to a person: info@cashfulness.com. Details are in the Privacy Policy, section "Support and artificial intelligence tools".